SALES POLICY FOR MODSURI

Introduction

Welcome to Modsuri! Our Sales Policy outlines the terms and conditions under which we sell products to our customers. By purchasing from our website modsuri.com, you agree to the terms laid out in this policy. Please read this policy carefully to understand how we operate, process orders, and handle sales transactions.

Products and Availability

  • Product Listings: The products listed on our website are described with as much detail and accuracy as possible, including product images, descriptions, and specifications. However, slight variations in color, size, and appearance may occur due to different screen resolutions and settings.
  • Availability: While we strive to ensure that products are available, availability is not guaranteed. In the event that an item is out of stock, we will notify you immediately and offer either a refund or the option to backorder the item.
  • Product Pricing: Prices for products are listed in US Dollars and include taxes unless otherwise stated. Prices are subject to change without notice. Any changes in price will be communicated before processing your order.

Order Process

  • Placing an Order: To place an order, simply add the desired products to your cart, review your order, and proceed to checkout. You will be asked to provide your shipping address and payment information. Once your payment is successfully processed, you will receive an order confirmation email.
  • Order Confirmation: After submitting your order, you will receive an order confirmation email with your order details. This email serves as a receipt for your purchase. Please review your order carefully, and if any errors are found, contact us immediately.
  • Order Processing: Orders are typically processed within 1-2 business days of receipt. However, processing times may vary depending on the size of your order or availability of the products.
  • Payment Methods: We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods. By submitting your payment details, you confirm that you are the authorized user of the payment method.

Shipping and Delivery

  • Shipping Rates: Shipping costs are calculated during checkout based on your location and the shipping method selected. We offer standard and expedited shipping options.
  • Shipping Times: Delivery times depend on the shipping method and your location. Standard shipping typically takes 5-7 business days, while expedited shipping can take 2-3 business days.
  • International Shipping: We also offer international shipping to select countries. Shipping fees and delivery times will be calculated at checkout based on your delivery address.
  • Customs and Duties: International customers are responsible for any customs duties, taxes, and import fees incurred at the time of delivery.

Returns and Cancellations

  • Return Eligibility: If you are not satisfied with your purchase, we accept returns within 30 days of delivery. Products must be unused, in their original packaging, and in a resalable condition. Please refer to our Refund and Returns Policy for more details.
  • Cancellations: You can cancel your order within 24 hours of purchase if it has not been processed or shipped. Once an order has been processed or shipped, it cannot be canceled and must go through the return process if you wish to return it.

Sales Taxes

  • Sales Tax: Sales tax will be added to your order based on your shipping address and applicable state or local tax rates. The total amount of sales tax will be displayed during the checkout process.

Customer Service and Support

  • Customer Service: If you have any questions or concerns regarding your order, please feel free to contact our customer service team at info@modsuri.com or call us at (870) 295-5890. We are here to assist you with any issues, product inquiries, or return requests.

Limitations of Liability

  • Modsuri will not be held responsible for any indirect, incidental, or consequential damages resulting from the use of our products or services. We will not be held liable for any losses or damages arising from circumstances beyond our control, including shipping delays or product defects.